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You do not need to know the answer before we speak

If you recognise the situation but are not sure what the underlying problem is, that is enough. Tell us what is happening, what you have already tried and what decision you are trying to make.

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You may be ready to talk if…

There are several plausible explanations

You do not want to commit to one without stronger evidence.

The same issue keeps coming back

Different fixes have changed the surface but not the friction.

Leadership and teams see it differently

The organisation has not reached a shared interpretation of the problem.

A material investment decision is next

You want to reduce the risk of fixing the wrong thing.

Start with the situation

What is happening?

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